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Build, Buy, or Replace

Decision frameworks for build vs buy, SaaS replacement, and migration planning.

The economics of building software have changed. AI-augmented development has compressed timelines and reduced cost, which means the build vs buy calculation looks different to even two years ago. These guides provide structured decision frameworks, TCO models, and migration playbooks for teams re-evaluating their software portfolio.

From assessing whether a SaaS tool should be replaced, to understanding the legal boundaries of clean-room reimplementation, to planning a 90-day migration, this collection gives you the evidence and structure to make confident decisions.

Build, Buy, or Replace 10 min read

How franchise payments and payouts should work

How a franchise network collects payments and pays its franchisees: connected accounts with Stripe Connect, Direct Debit, and who holds the funds and the risk.

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Build, Buy, or Replace 12 min read

Replacing Your Tuition Centre Management System

When a tuition network outgrows generic class-management software: the build-vs-buy framework, the size threshold, migration reality, and licence economics.

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Build, Buy, or Replace 10 min read

Switching from Card Billing to Direct Debit: An FD's Guide

For UK recurring revenue, Direct Debit usually beats card on fees and involuntary churn. The honest trade-offs, who should not switch, and how the billing system decides it.

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Build, Buy, or Replace 6 min read

Card vs Direct Debit Savings Calculator

Free calculator: estimate the annual and five-year saving from moving recurring collections to Direct Debit, including the involuntary-churn value most tools miss.

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Build, Buy, or Replace 10 min read

Ancillary Revenue for Ferry Operators

How ferry operators grow revenue per passenger with accommodation, attractions, events, and vehicle extras, using an experience layer the standard booking flow does not provide.

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Build, Buy, or Replace 7 min read

Franchise Software Cost Calculator: Renting vs Owning

Model the five-year cost of a per-franchisee platform against an owned one. See the crossover point and the growth penalty that per-franchisee pricing hides.

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Build, Buy, or Replace 10 min read

What a Franchisee Field App Should Actually Do

A practical requirements guide for franchisors whose franchisees avoid the current system. A ten-point capability checklist, three signs you have outgrown it, and what good looks like.

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Build, Buy, or Replace 11 min read

Leaving Your Direct Debit Bureau: The Routes Out

Outgrown your Direct Debit bureau? The three routes to independence compared, how a Service User Number and sponsorship work, and how mandate migration is done safely.

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Build, Buy, or Replace 11 min read

Franchise Management vs Franchise Operations Software: Why Networks End Up Running Two Systems

Most franchise networks choose software for head-office oversight and inherit weak day-to-day operations, or the reverse. A guide to the operations gap and how to close it.

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Build, Buy, or Replace 12 min read

How to Choose Franchise Software: A Buyer's Guide and RFP Checklist

A practical buyer's guide for franchise operators evaluating software. The criteria that matter, an RFP checklist, and a structured evaluation process.

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Build, Buy, or Replace 9 min read

Own vs Rent: Perpetual Licence versus Per-Member SaaS for Multi-Site Operators

Per-member and per-site SaaS fees scale with your success. An owned platform with a perpetual licence does not. A total-cost-of-ownership guide for multi-site operators.

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Build, Buy, or Replace 6 min read

What's Your SaaS Really Costing You? A Payback Calculator

Enter your licence, change request, and workaround costs to see the true annual cost of your SaaS product and the payback period on a custom replacement.

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Build, Buy, or Replace 14 min read

AI-Augmented Development ROI for UK Mid-Market Buyers

How AI-augmented delivery changes the cost model for UK mid-market software builds. A worked ROI framework, the inputs that matter, and how to read supplier claims.

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Build, Buy, or Replace 12 min read

Power Apps, SaaS, or Custom Build? A Self-Assessment for Business Leaders

Answer 10 questions covering your IT capability, requirements, and preferences to get a tailored recommendation. Free, expert-backed results in three minutes.

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Build, Buy, or Replace 18 min read

The AI-Era SaaS Replacement Playbook: When, Why and How to Replace SaaS with Custom Software

AI-augmented development has collapsed the cost of custom software. A decision framework for UK CTOs evaluating whether to replace SaaS tools like HubSpot, BambooHR, and Workday with purpose-built systems.

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Build, Buy, or Replace 10 min read

SaaS to Custom Software Migration: A 90-Day Playbook

A phased migration plan for moving from SaaS to custom software. Covers discovery, data migration, parallel running, and cutover with week-by-week guidance.

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Build, Buy, or Replace 8 min read

When to Replace SaaS with Custom Software: A CTO's Decision Framework

A practical scorecard for CTOs evaluating whether to replace a SaaS tool with custom-built software. Six criteria, scoring guidance, and worked examples.

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Build, Buy, or Replace 14 min read

Build vs Buy: How AI-Augmented Development Changes the Equation

The traditional build-vs-buy framework assumed custom software was slow and expensive. AI-augmented delivery changes the cost, speed, and risk calculation. A practical decision guide for CTOs and product leaders.

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