Teams and Support
Choosing partners, managing handovers, and outsourcing application support.
Software does not stop needing attention after launch. These guides tackle the people side of technology: how to choose a development partner in the AI era, when managed support makes more sense than hiring, and what to do when the team that built your system is no longer available.
Each guide is written for decision-makers who need practical, experience-backed advice on keeping software running and evolving without building a large in-house team.
Choosing a Software Development Partner in the Age of AI
How to evaluate software development agencies when AI-augmented delivery is the new baseline. Eight criteria that matter, how to assess AI maturity, and red flags to watch for.
Your Development Team Left: A Practical Guide to What Happens Next
Your developers left, your vendor disappeared, or your contractor finished. The system is still running and the business still depends on it. Here is what to do, in order.
Managed Support vs Hiring: When to Outsource Application Maintenance
Should you hire a developer to maintain your software or use a managed support partner? A practical cost, risk, and capability comparison with AI-augmented economics.
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API and Integration
REST, GraphQL, gRPC, Azure API Management, and integration patterns.
Build, Buy, or Replace
Decision frameworks for build vs buy, SaaS replacement, and migration planning.
Development Practice
DevOps, CI/CD, testing, estimation, and delivery patterns.
Legacy Modernisation
Recognising hidden costs, choosing a modernisation strategy, and planning migration from legacy systems.
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