Teams and Support
Choosing partners, managing handovers, and outsourcing application support.
Software does not stop needing attention after launch. These guides tackle the people side of technology: how to choose a development partner in the AI era, when managed support makes more sense than hiring, and what to do when the team that built your system is no longer available.
Each guide is written for decision-makers who need practical, experience-backed advice on keeping software running and evolving without building a large in-house team.
AI-Augmented Application Support: Custom AI for Better Outcomes
How custom, system-specific AI augments managed application support: automated DBA, tailored telemetry, infrastructure analysis, and log analysis for faster, cheaper resolution.
Running .NET on Azure Kubernetes Service (AKS): A Production Support Guide
How to run and support .NET and SQL Server workloads on Azure Kubernetes Service: cluster upgrades, scaling, observability, security, cost, and AI-augmented operations.
Automated DBA for SQL Server: AI-Augmented Database Administration
How AI-augmented automated database administration keeps SQL Server fast and reliable: continuous telemetry, query and index tuning, capacity forecasting, and reviewed changes.
Keeping Software Up to Date: Dependencies, Patching, and End-of-Life Risk
How managed support keeps software current: Dependabot and Advanced Security for dependencies, a triage framework for updates, safe testing, and avoiding end-of-life risk.
Keeping Supported Software Secure: Advanced Security and AI Threat Intelligence
How managed support keeps software secure: GitHub Advanced Security, Detectify attack surface monitoring, AI code analysis, and threat intelligence, with reviewed remediation.
Choosing a Software Development Partner in the Age of AI
How to evaluate software development agencies when AI-augmented delivery is the new baseline. Eight criteria that matter, how to assess AI maturity, and red flags to watch for.
Your Development Team Left: A Practical Guide to What Happens Next
Your developers left, your vendor disappeared, or your contractor finished. The system is still running and the business still depends on it. Here is what to do, in order.
Managed Support vs Hiring: When to Outsource Application Maintenance
Should you hire a developer to maintain your software or use a managed support partner? A practical cost, risk, and capability comparison with AI-augmented economics.
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