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Guides

Practical reference guides for teams that build, buy, and run software. Updated regularly, built to last.

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The latest guides from across all categories.

Teams and Support 14 min read

AI-Augmented Application Support: Custom AI for Better Outcomes

How custom, system-specific AI augments managed application support: automated DBA, tailored telemetry, infrastructure analysis, and log analysis for faster, cheaper resolution.

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Teams and Support 15 min read

Running .NET on Azure Kubernetes Service (AKS): A Production Support Guide

How to run and support .NET and SQL Server workloads on Azure Kubernetes Service: cluster upgrades, scaling, observability, security, cost, and AI-augmented operations.

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Teams and Support 15 min read

Automated DBA for SQL Server: AI-Augmented Database Administration

How AI-augmented automated database administration keeps SQL Server fast and reliable: continuous telemetry, query and index tuning, capacity forecasting, and reviewed changes.

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Development Practice 17 min read

Data Classification: How to Implement It Technically

Most data classification schemes live in a spreadsheet nobody reads. This guide shows how to implement classification in code and infrastructure so it is machine-readable, drives real controls, and cannot drift out of date.

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Development Practice 16 min read

Data Protection by Design: The Standard Features Every Compliant System Needs

Data protection by design is an engineering discipline, not a policy document. This guide sets out the standard software features every GDPR-compliant system needs, and how to build them in from the first line of code.

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Development Practice 16 min read

Data Subject Rights, Retention and Erasure: The Engineering

Subject access, portability, and the right to erasure are software features with statutory deadlines, not favours. This guide covers how to build them, including retention engines, crypto-shredding, and erasure that keeps the audit trail.

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