Business Analyst
Shape requirements and drive clarity across AI-accelerated software delivery projects, working closely with clients and engineering teams to ensure what gets built is exactly what was needed.
Requirements have always mattered. In AI-accelerated delivery, they matter even more. When engineers build at speed using AI tools, the quality of what ships depends heavily on the clarity of what was asked for.
At Talk Think Do, AI is not just an engineering tool. Every role in the company uses it, every day. As a Business Analyst, you will use Claude Team to research client domains, interrogate meeting and workshop transcripts, draft and refine requirements, prototype solution structures, and analyse scope. All of this happens within our ISO 27001-certified security framework (International Organization for Standardization), so client data and intellectual property are always protected.
Our engineers use Cursor and Claude as their primary development tools, with most code AI-authored and reviewed by senior engineers. That pace of delivery means a vague story or an ambiguous acceptance criterion can become a production issue faster than in traditional teams. Your job is to make sure that does not happen. You will work as part of small, high-performance delivery teams: one software engineer, one business analyst, one QA engineer. You will manage requirements across multiple client engagements simultaneously, and work with new clients during discovery phases to shape proposals and define the scope of future projects.
AI enthusiasm is essential. You do not need to arrive as an AI power user, but you do need to arrive having genuinely engaged with these tools: used them, formed views on where they help and where they fall short, and developed a real appetite to build them into your daily workflow. We will provide Claude Team, the training, and the onboarding. What we cannot give you is curiosity. That has to come from you.
The most important things we are looking for are human skills, attitude, and experience doing this kind of role well. Your ability to build trust, manage ambiguity, read a room, and genuinely care about client outcomes is what makes this role work. AI is the tool that helps you focus on exactly that, by taking the drafting, summarising, and routine analysis off your plate so you can spend your time on the work only a person can do.
We believe this is a genuine opportunity to get ahead in a career path that is being significantly disrupted. AI is changing what it means to be a business analyst faster than most organisations are willing to admit. We are not filling urgent vacancies. We have a high bar and we can afford to wait for the right people. If you think that person is you, we would love to hear from you.
What's on this page
Role summary
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Salary
£45k - £65k
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Location
Hybrid, Bournemouth
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Contract
Permanent, Full-time, Permanent
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Travel
Occasional UK client visits
Our AI approach
How we use AI in delivery
How we work.
Projects are delivered by small, specialist teams. Every role has a clear remit, and the whole team stays close to the client throughout.
Solutions Architect
Defines the technical blueprint. Ensures the solution is scalable, secure, and coherent.
Software Engineer
Owns the technical delivery. Writes, reviews, and ships production-quality code.
QA Engineer
Owns quality. Designs test strategies and ensures every release meets the bar.
Business Analyst
Owns requirements and scope. Translates client needs into precise, buildable stories.
Delivery Manager
Owns project delivery. Keeps scope, timeline, and client confidence on track.
What you'll do.
12 things that make up a typical week. Skim the numbers, dig into what catches your eye.
Own requirements across multiple client projects simultaneously, working as part of small delivery teams alongside a software engineer and QA engineer
Elicit, document, and communicate project scope and objectives, working closely with clients to understand their goals and translate them into actionable requirements
Own backlog creation and prioritisation, writing user stories and acceptance criteria that are precise enough for AI-accelerated engineering teams to build from without ambiguity
Understand AI capabilities well enough to shape requirements that reflect what AI-accelerated delivery makes possible, identifying where AI can add genuine value and where it introduces new quality considerations
Work with clients to identify AI-suitable use cases during discovery, and document requirements for AI-enhanced features alongside traditional functionality
Shape discovery phases that evaluate AI opportunities as part of the broader solution design, contributing to proposals and defining the scope of future engagements
Facilitate design reviews with clients and the delivery team, working with UX and visual designers to ensure solutions match user needs
Work with delivery managers to develop and communicate roadmaps, high-level plans, and detailed delivery schedules
Actively manage issues, remove blockers, and escalate where appropriate to keep delivery on track
Work with clients to ensure acceptance testing of user stories is successful, and contribute clear evidence of sign-off to the traceability record
Use Claude Team daily as part of your BA workflow: researching client domains, interrogating meeting and workshop transcripts, drafting requirements, prototyping solution structures, and analysing scope. All AI usage is within our ISO 27001-certified security framework
Contribute to the team's quarterly AI tooling evaluation, bringing the requirements and client perspective to the discussion
Who you are.
Essential — you'll need to have
Minimum of 5 years of business analysis experience in software delivery
Strong experience with SDLC methodologies, Agile, and Scrum
Genuine enthusiasm for AI, with evidence of hands-on engagement: you have used tools like Claude, ChatGPT, or Copilot and have formed real views on where they help and where they do not. You do not need professional AI workflow experience: we will provide Claude Team, training, and onboarding. What we need is someone who has already chosen to explore this.
Able to write user stories and acceptance criteria precise enough for an AI-accelerated engineering team to build from without revisiting requirements mid-sprint
Proven experience of balancing multiple priorities and managing ambiguity across concurrent client projects
Resilient and pragmatic, with the ability to work effectively alongside technology teams and client stakeholders
Strong communication skills between technical and non-technical team members and stakeholders
Able to build strong, trusting relationships with clients, showing empathy for their challenges and care for their outcomes
Able to navigate complex product delivery challenges and keep scope tightly managed
The ability to recognise where the human touch makes the difference. AI can draft a requirement, but it cannot care about the outcome. The biggest differentiator in this role is that you choose to care about what clients need, and you act on it
Positive attitude, constantly striving to deliver the best outcomes for clients
Must be a UK taxpayer with the right to work in the United Kingdom
Based in the UK with the ability to work from our Bournemouth office on a hybrid basis, with occasional travel to client sites
Nice to have — bonus if you've got it
IIBA certification or equivalent
Experience working within digital agencies or software consultancies
An understanding of UX practice and user-centred design
A good commercial awareness and understanding of how requirements decisions affect cost and timeline
Familiarity with AI tools and platforms such as Azure OpenAI, AI agents, or RAG architectures
Experience with Azure DevOps or similar project and backlog management tooling
Apply now.
Before you apply: This is a permanent position for UK taxpayers with the right to work in the United Kingdom. We require a minimum of 5 years of relevant professional experience.
Direct applications only. We do not work with external recruiters under any circumstances. We will not pay recruitment fees. If you apply through a recruiter or agency, we will not be able to proceed with your application. Please apply directly using the form below.
Life at Talk Think Do.
Career progression
The culture at Talk Think Do begins and ends with support. We care about our employees, our customers, and ensuring that everyone's needs are met to the highest degree possible. AI-accelerated delivery means career growth looks different here. Whatever your discipline, you will develop AI skills alongside your core expertise. During the hiring process, we'll discuss your current level and map out a progression path that reflects where your profession is heading.
Day 1 and beyond
We like to strike a balance between having you hit the ground running on projects while still easing you into the role. In your first week, you will be set up with Claude and our established patterns, processes, and tools. Regular one-to-ones and catch-ups in your first few months will give you the chance to share how things are going and get embedded in the team. You'll find that Talk Think Do has a welcoming, supportive culture where experienced professionals thrive.
Why work at Talk Think Do?
25+ days of paid holiday
We provide 25 days of paid time off and add an extra day for every year of service to a maximum of 30 days, excluding bank holidays.
Health insurance
Our health insurance plan covers you, your partner, and your children, giving you peace of mind and access to private healthcare.
Hybrid working
These are hybrid roles based from our Bournemouth office. We offer day-to-day flexibility around when and where you work, with regular time together as a team.
Easy commuting
Our office is in the centre of Bournemouth, with shops, cafes, bars, and the beach all within easy reach. We have a cycle to work scheme and secure bike storage.
Pension contributions
We know the importance of feeling valued by your employer and see that through with generous contributions to your pension.
Learning support
We support any learning opportunities that come your way: training courses, books, conferences, events, and certifications.
How to join us.
Introductory chat
Interview
Offer and welcome
Frequently asked questions.
Who can apply for this role?
We accept direct applications only from individuals who are UK taxpayers with the right to work in the United Kingdom. We do not work with recruitment agencies, staffing firms, or outsource companies, and we do not pay recruitment fees. Applications submitted by or on behalf of agencies will not receive a response. All positions are permanent.
Why don't you work with recruiters?
These are key permanent roles that we fill internally. We invest heavily in finding the right people ourselves because culture fit and genuine enthusiasm for AI-accelerated working matter as much as experience. We appreciate this may be frustrating for agencies, but our position is firm: we do not engage external recruiters and we do not pay recruitment fees under any circumstances.
What level of experience do you require?
This role requires a minimum of 5 years of professional experience in a relevant discipline. AI tools amplify expertise, they don't replace it. We need seasoned professionals who know what good looks like. These are not junior or graduate positions.
How does hybrid working work at Talk Think Do?
All roles are hybrid, based from our Bournemouth office. We offer day-to-day flexibility, but you will need to be able to commute to Bournemouth regularly. Some travel to client sites across the UK may also be required from time to time.
What does AI-accelerated delivery mean for my role?
Everyone at Talk Think Do uses Claude Team daily. BAs use it to research client domains, interrogate workshop transcripts, and draft requirements. Delivery managers use it to prepare for client calls, analyse meeting transcripts, build quick prototypes, and draft status reports. QA professionals use it to generate test cases, analyse coverage, and spot gaps. Engineers use it to write and review code via Cursor and Claude. All AI usage happens within our ISO 27001-certified security framework, so client data is always protected. The boundaries between traditional roles are blurring, and the result is more varied, interesting work. We evaluate new AI tooling quarterly and adopt what works. You must be genuinely enthusiastic about this way of working. Read more on our AI approach page.
What if I haven't had the chance to use AI extensively at work?
We appreciate this is new and not everyone has had the opportunity to fully embrace AI in their current role. That is fine. What matters is genuine enthusiasm and self-directed investment. If you are excited about AI and have spent your own time exploring it (using Claude, ChatGPT, Copilot, or other tools to learn, experiment, or build things), that tells us what we need to know. We are looking for people who are drawn to this technology, not people who need to be convinced. If you have been waiting for permission to start using AI, this probably is not the right fit.
Do you only hire engineers?
No. We hire across all disciplines: engineers, business analysts, QA professionals, delivery managers, and solutions architects. As our project portfolio grows, non-engineering roles are an increasingly large proportion of our hiring. Every role here uses AI daily and operates with the same progressive, flexible outlook.
What's the hiring process like?
Our process is straightforward: an introductory chat so we can get to know each other, followed by a face-to-face interview or technical assessment (depending on the role), and then an offer. We aim to move quickly and keep you informed at every stage.
Ready to apply?
If this sounds like you, we'd love to hear from you. Apply now and take the next step in your career.
Apply now