Third Space

Third Space runs London’s premier luxury health clubs, offering a “training for life” experience to hundreds of thousands of members across a growing network. To support its expansion, the brand needed a unified technology strategy and robust programme governance to align multiple digital and operational initiatives.

The Challenge

With multiple streams of digital development, ranging from member services to facilities, HR, CRM, and IT security, Third Space sought clarity on their technical roadmap and integration needs. They also needed the right governance model to manage cross-functional delivery, and a sustainable way to scale while ensuring alignment across projects.

How We Helped

Talk Think Do was engaged to deliver a structured and scalable technical programme, including:

• PMO Support: Governance, progress tracking, and interdependency management across all workstreams
• Interim CIO: Fractional, part-time technical leadership for one year, covering risk management and aligning the technology strategy with business objectives
• Strategic Tech Review: Workshops across club operations and HQ to shape a resilient, agile technology landscape and roadmap
• Strategic Oversight: Clear status reporting and prioritisation across multiple parallel workstreams
• IT Steering Committee: Governance to manage and prioritise initiatives across Member Services, CRM, HR, Facilities, Sales & Marketing, and more

What This Means For You

When digital ambition and growth collide with complexity, having strategic oversight and governance is key. Talk Think Do brings proven programme leadership, clarity of execution, and alignment across digital portfolios, so you can scale with confidence and control.