Louise Clayton
Using AI to Strengthen ISO 27001 Compliance
Preparing for our ISO 27001:2022 recertification, and a transition from the 2013 standard, was no small task. As a custom software company handling sensitive client data, we hold ourselves to high standards around security and compliance. But this year, we approached the challenge differently. We built and deployed a custom AI Copilot agent to help…
Who Owns AI-Written Code? What CTOs, Developers, and Procurement Teams Need to Know
Generative AI is transforming how software is written. Tools like GitHub Copilot, Claude, Cursor, and OpenAI Codex are now capable of suggesting full functions, refactoring legacy modules, and scaffolding new features, in seconds. But as this machine-authored code finds its way into production, a critical question arises:Who owns it and who’s responsible if something goes…
What’s the Difference Between Software Application Maintenance and Managed Application Support?
Avoid confusion and get the right level of support for your software applications. If you’re running a custom-built application—whether it’s a .NET backend on Azure, a React web app, or a React Native mobile solution—keeping it healthy over time is just as important as building it well in the first place. That’s where software maintenance…
Comparing AI Integration Approaches: Microsoft Copilot, Custom AI Solutions, and Copilot Customisation
Business leaders in 2024 are being urged from all sides to implement AI. Not only is AI an effective assistive tool, with 92% of those who regularly use it saying it makes their workload more manageable, but it can also be used by both businesses and individual users to facilitate wider digital transformation and innovation….
Integrating Azure OpenAI into your Business Workflows
Azure OpenAI is a cloud-based platform that can be used to rapidly build and implement AI tools and applications. It gives users access to top-of-the-range AI models, including GPT-4o, GPT-4 Turbo, DALL-E, and Whisper, and allows them to retrain these models without the need for highly specialised AI expert support.1 These capabilities, in my opinion,…
How Microsoft Copilot AI is Transforming Workplace Productivity
New AI tools are being released at a rapid and increasing pace, from OpenAI’s GPT-4o, released in May 2024, to Unbabel’s TowerLLM, released in June1. Yet Microsoft’s Copilot AI is one of the few solutions I’ve seen that has consistently ranked highly in the AI sector, maintaining an impressive level of security, stability, and power….
AI Integration Challenges: Common Risks and How to Navigate Them
I’ve noticed two different kinds of businesses running in the AI race today. One sort are those that are far ahead of the competition, with AI fully integrated into their day-to-day operations and ways of working. And the second are still stuck at the starting line. If you’re in the latter camp, you’re not alone:…
EdTech is Changing: Are You Ready? Key Takeaways from Bett UK 2024
Bett UK 2024 brought together key innovators from across the EdTech industry, with over 300 speakers and 500 exhibiting companies in attendance. And we at Talk Think Do were proud to be among them. The event gave me a lot of insight into just how much the EdTech landscape has changed over the last two…
Buy vs. Licence: Who Should Have Ownership of Software Source Code?
In 2022, startups outsourced 21% of their software development; in 2023, this number is expected to reach 36%. As more companies seek the support of external developers, the question of who should own software source code is becoming increasingly important. But for many businesses, code ownership is not top of mind when seeking out a…
The Importance of Risk Appetite for Business IT in the Current Climate
The world is adapting to meet the demands of the COVID-19 crisis. We have altered how we live and how we work. And organisations must act fast to stay on top of a quickly developing situation. This involves taking risks on projects that might otherwise have been considered more long-term in terms of business goals….