Cloud-native application development
Maximise performance &
security with bespoke support
Minimise business disruption with stable applications that drive your business forwards. Whether you need back-up for your in-house teams or you have no technical expertise – our dedicated UK-based team provides flexible support for your:
- Custom cloud applications
- DevOps environment
- Custom OpenAI applications
Award-winning
Microsoft Solutions
Partners trusted by
Award-winning
Microsoft Solutions Partners trusted by
Managed support services that help you stay focused on your core business objectives
Minimise business disruption with stable applications that drive your business forwards. Whether you need back-up for your in-house teams or you have no technical expertise – our dedicated UK-based team provides flexible support for your:
24/7 Support Available
Cloud-Native Application Support
As a Microsoft Solutions Partner, we help manage, optimise and scale your cloud applications
within Azure. Get assured support from a partner that keeps your cloud apps current, secure, and available.
DevOps GitHub Enterprise Support
Whether you're looking to migrate, strategise, or plug the gaps in your DevOps pipeline – our GitHub certified experts have you covered. Accelerate, automate, and secure your DevOps now.
Custom OpenAI Software Support
Our certified Microsoft Azure OpenAI experts will ensure your software remains safe, secure, and up-to-date. Uncover the potential hidden within your data with AI development support.
Why partner with Talk Think Do?
We work to GDPR as standard and can align with alternative international data protection requirements on a case-by-case basis. Plus, our certified Data Protection Officer conducts regular risk assessments to ensure your applications remain compliant with your industry's regulations.
Our partners & accreditations
"Talk Think Do were very strategic and intelligent in the way that they set it up right from the beginning—allowing us to make leaps forward."
Bill Mills, CEO
OUR 3-STEP SUPPORT PROCESS
We gather a deep understanding of your business, industry, and your current applications. When you work with us you're entering a collaborative partnership with a partner who's fully invested in your business’ success.
STEP ONE
Discovery
- First, we work with your team to assess your goals and current systems.
- After the initial assessment, you'll get a proposal from us which outlines your support service outputs and costs.
- We invite you to a session where we walk you through our discovery outputs.
- If you wish to accept our proposal, we get the contracts signed and proceed to the next step.
Discovery typically takes no longer than 2 weeks to complete.
STEP TWO
Go live
- Before we go live, you'll get a bespoke service design document, which covers everything you need to know, including: comms, tools, sub-services, reporting, reviews, and more.
- Next, we assign a support team to you (see 'Your extended team of experts' below).
- Then we agree on a 'service Go live' plan, which includes:
- Knowledge transfer workshops
- Tool access and configuration
- Runbook creation, and more
- Go live in as little as a week, depending on the project scale
STEP THREE
Ongoing support
After your support goes live, you'll receive:
Monthly reports:
That includes support request volumes, SLA adherence, performance metrics, deployment metrics, key insights, and recommendations.
Quarterly service reviews:
Where you get a breakdown of the quarterly data. Plus we calibrate your support levels to suit your upcoming needs.
2021 winners of
The UK Business Tech Transformation Through Technology Award
Your extended team of experts
Our permanent, onshore team takes the time to understand your company’s goals, customers, and tech requirements. Here's who will help bring your vision to life:
Frontend Engineer
They ensure the scalability and security of your application. Plus they optimise your application's performance and efficiency.
Backend Engineer
They collaborate with backend engineers to ensure a seamless user experience for your application - across all devices and platforms.
Delivery Manager
Your main point of contact. They coordinate all the moving parts, making sure everything stays on track.
QA Engineer
Oversees functional, performance, and security tests. They identify and debug any issues – ensuring all standards and specifications are met.
Frequently asked questions
Get 24/7 managed support based upon a pre-agreed ticket cap system.
Firstly, we agree on a set a monthly ticket cap allowance that makes sense for your business (e.g. 10 tickets).
Then, once a quarter, we calibrate your ticket cap allowance based on your usage. For periods of high demand, ticket caps can be scaled up as needed.
“Talk Think Do has provided us with a unique balance of strategic guidance, enhanced governance and “make it happen” capabilities, which means we can scale our digital ambitions with confidence. The team are experienced, practical, people who quickly cut to the important issues.”
Colin Waggett, CEO
Why risk losing revenue from applications that can't keep up with your business?
Without proper support, you're likely missing opportunities to cut costs, speed up processes, and leverage new technologies.
So rather than watch your applications become outdated, get the support you need tailored to you.
Book a free consultation with a support specialist for:
- A discussion around your current situation and business needs
- Timeline and cost estimates
- Clear next steps