We're Hiring!
Delivery Manager
As a Delivery Manager, you’ll take ownership of planning and overseeing projects, while leading the delivery of work for both long-term clients and new business opportunities. This includes managing a mix of new initiatives, in-flight projects, and larger programmes.
You’ll also work closely with new clients to understand their goals and requirements, helping to shape discovery phases and define the scope of future projects.
If you're ready to lead complex deliveries and be part of a collaborative, supportive team, we’d love to hear from you, apply now!
Salary: £40k - 55k
What you’ll do
- Full project life cycle ownership, from initiation to closure
- Determine and define project scope and objectives in close collaboration with clients
- Develop and deliver roadmaps, high-level plans, and detailed delivery schedules, clearly communicating timelines and expectations to client stakeholders
- Build strong, trusting relationships with clients, demonstrating empathy for their challenges and ensuring high levels of engagement and satisfaction throughout project delivery
- Manage delivery governance including RAID logs (Risks, Assumptions, Issues, Dependencies), decision logs, and change logs — with a strong emphasis on traceability of decisions, requirements, and changes throughout the lifecycle
- Be diligent in capturing and recording key delivery decisions, especially those involving or affecting client expectations
- Ensure traceability from client requirements through to delivery, using tools and processes to track alignment and validate outputs
- Facilitate and lead client-facing meetings, status updates, and retrospectives, ensuring clarity and alignment
- Lead Sprint planning and backlog refinement activities in Agile teams, working closely with engineers, designers, and product leads
- Proactively manage blockers, engineering dependencies, and cross-team coordination
- Review and manage resource requirements to ensure sufficient delivery capability and address any client-side dependencies
- Track and report on budget and spend against project forecasts, highlighting any commercial risks to clients in a timely and professional manner
- Produce clear and regular reporting tailored to client needs, covering scope, schedule, risks, issues, and budget
- Plan and oversee implementation activity, ensuring seamless handover and go-live in client environments
- Contribute to discovery phases, client proposals, and solution shaping, drawing on delivery insight to help define feasible, high-impact plans
- Ensure adherence to ISO27001 and all relevant information security practices, giving clients confidence in our processes and handling of sensitive data
Who you are
Desired Skills and Experience:
- Highly proficient delivery lead, with a minimum of 5 years project management experience
- Proven experience managing software development projects, including aligning resources to budgets and maintaining traceability of requirements and associated costs throughout the delivery lifecycle
- Preferred experience in SDLC methodologies, Agile, Scrum
- Proven experience of balancing multiple priorities and dealing with ambiguity
- Resilient and pragmatic, with the ability to facilitate technology teams and clients
- Ability to communicate to, and between, technical and non-technical team members and stakeholders
- Able to manage different perspectives and priorities through to a satisfactory conclusion
- Able to build strong trusting relationships with clients, showing empathy for client challenges
- Able to navigate complex product delivery challenges
- Understand how to control scope creep and manage cost creep
- Positive attitude, constantly striving to deliver the best customer experience possible for both internal and external customers
Apply Now
A Delivery Manager's
Life at Talk Think Do
Employer of the Year 2023
We were delighted to win the Employer of the Year Award at the UK Dev Awards 2023 in recognition of the positive culture and environment we have built for employees.
Career progression
The culture at Talk Think Do begins and ends with support. We care about our employees, our customers, and ensuring that everyone’s needs are met to the highest degree possible.
We also believe that experts are grown. During the hiring process, we’ll touch on your current level of experience and talk about what your progression path within our team will look like. You’ll have the chance to lead the way however you want to grow and become the expert you’re meant to be.
Day 1 and beyond
We like to strike a balance between having you hit the ground running on projects while still easing you into the role. Regular one-to-ones and catch-ups in your first few months of starting will give you the chance to air out your thoughts on how things are going and get you stuck into the fabric of the team.
Whether you’ve been in the technology world for a while or are just starting out, you’ll find that Talk Think Do has a space for everyone.
Serena Barnes,
Everybody feels like they're a really valued member of the team and that when they give feedback, everybody's listening to it and looking at how that feedback can be included in our future processes and practices.
Benefits
25+ days of paid holiday
On top of providing 25 days of paid time off, we also add an extra day for every year of service to a maximum of 30 days, excluding bank holidays!
Health insurance
Our Vitality health insurance plan can be applied to your partner and children, and also comes with perks like a free Apple Watch, Amazon Prime, and discounted gym memberships!
Flexible working
Parking and cycling
Pension Contributions
Learning support
Step One
We’ll get in touch for a chat to get to know you a bit better (and give you the chance to get to know us better too!)
Step Two
You’ll be invited to a face-to-face interview at our Wimborne or London office.
Step Three
If all goes well, we’ll get in touch to officially offer you the role, and you’re welcomed to the Talk Think Do team!